The Michigan Department of Insurance and Financial Services is warning those who insure vehicles to be on the lookout for fake insurance refunds.
DIFS Director Anita Fox said, “Whenever there is a widespread distribution of funds to consumers, inevitably there will be bad actors who attempt to take advantage of the situation in order to steal personal information or money from consumers.”
Fox explained, “Your refund check or ACH deposit will come directly from your insurer, and you will not have to take any action to receive it. Never give out personal information to a caller claiming to be from your insurance company.”
Many Michigan auto insurance policy-holders will be refunded $400 per vehicle from the Michigan Catastrophic Claims Association. The money is to be refunded by May 9, 2022.
If anyone is contacted by someone asking for personal information in response to the MCAA insurance refund, they are asked to report it to the Department of Insurance and Financial Services.
If you are contacted by anyone claiming to be a representative of the MCCA, your auto insurance company, or another official, end the communication with the individual reaching out to you, and contact your auto insurer directly. Consumers who have questions or concerns that cannot be resolved directly with their insurer should contact DIFS by calling Monday through Friday 8 a.m. to 5 p.m. at 833-ASK-DIFS (833-275-3437) or by emailing autoinsurance@michigan.gov.
If you would like to learn more about the MCCA refunds, DIFS has launched a consumer FAQ page at Michigan.gov/MCCArefund. The webpage contains important information and answers common questions about the refund timeline, eligibility requirements, and tells consumers what to do if they have questions or concerns about their refunds.
Reporting for WGRT – Jennie McClelland
