Members of the public in Ontario will now be able to receive automated text messages from the Ontario Provincial Police (OPP) regarding certain events that have taken place. The OPP has created a limited list of event types that are eligible for messages to be sent, with the majority being events reported after the fact and events where no suspects are present.
When someone contacts the OPP through an SMS-enabled device and their call is categorized as one of these eligible event types, they will receive a text message with their event number.
After the call is cleared by the responding officer, the initial caller will receive an invitation to a brief voluntary survey to provide feedback on their experience with the OPP. The information collected through the automated surveys will be used to assist the OPP in identifying opportunities to better serve the public and protect the citizens of Ontario.
For more information, visit: opp.ca.
Reporting for WGRT – Choze Powell
