The City of Port Huron unveiled a groundbreaking initiative aimed at streamlining administrative processes while improving customer service for utility and property tax payments. Dubbed the “Lockbox” program, it utilizes the city’s banking institution to handle mail payments for utility billing and property taxes, significantly reducing administrative costs and man hours.
City Manager James Freed expressed enthusiasm, stating, “We are excited to announce new enhancements for users such as Auto Pay and Pay by Text.” These enhancements, including text bill payment reminders and auto withdrawal options, aim to lower processing costs and improve efficiency.
The introduction of a new credit card processor for online payments further enhances accessibility, with all invoices and bills conveniently accessible from the city’s homepage. Residents can now experience a more seamless and efficient payment experience, thanks to these innovative upgrades.
Reporting for WGRT – Choze Powell
